Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us:

TuchundStoff
Lucia Hohl
Am Hegbach 22
64546 Moerfelden-Walldorf
Phone: +49 (0) 6105 21466
Email: kurier@tuchundstoff.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract.

For this repayment, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. yard goods, made-to-measure fabrics).


Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it to us:)

To:TuchundStoff, Lucia Hohl, Am Hegbach 22, 64546 Mörfelden-WalldorfE-Mail: kurier@tuchundstoff.de

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

Ordered on ()/received on () Name of the consumer(s) Address of the consumer(s) Signature of the consumer(s) (only for paper notification) Date

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TuchundStoff
Lucia Hohl
Am Hegbach 22
64546 Mörfelden-Walldorf, Germany
Phone +49 (0) 6105 21466
Email kurier[at]tuchundStoff.de

© 2025 TuchundStoff, Lucia Hohl