{"id":8276,"date":"2019-04-08T15:40:38","date_gmt":"2019-04-08T13:40:38","guid":{"rendered":"https:\/\/tuchundstoff.de\/cancellation-policy\/"},"modified":"2026-07-24T12:55:41","modified_gmt":"2026-07-24T10:55:41","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/tuchundstoff.shop\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\n<style>.tus-legal-wrapper {\n    max-width: 980px;\n    margin: 0 auto;\n    padding: 28px 0;\n    font-size: 16px;\n    line-height: 1.7;\n    color: #222222;\n  }\n\n  .tus-legal-wrapper a {\n    color: #9b2323;\n    text-decoration-thickness: 1px;\n    text-underline-offset: 3px;\n  }\n\n  .tus-legal-wrapper a:hover {\n    color: #7f1b1b;\n  }\n\n  .tus-legal-intro,\n  .tus-legal-box {\n    margin-bottom: 28px;\n    padding: 22px 24px;\n    border: 1px solid #e4e4e4;\n    border-top: 5px solid #9b2323;\n    border-radius: 12px;\n    background: #ffffff;\n    box-shadow: 0 4px 14px rgba(0, 0, 0, 0.04);\n  }\n\n  .tus-legal-intro h2,\n  .tus-legal-box h2 {\n    margin-top: 0;\n    margin-bottom: 16px;\n    font-size: 26px;\n    line-height: 1.3;\n    color: #9b2323;\n  }\n\n  .tus-legal-box h3 {\n    margin-top: 22px;\n    margin-bottom: 10px;\n    font-size: 21px;\n    line-height: 1.35;\n    color: #222222;\n  }\n\n  .tus-legal-address {\n    margin: 18px 0;\n    padding: 16px 18px;\n    border-left: 5px solid #9b2323;\n    background: #f8f8f8;\n    border-radius: 6px;\n    font-style: normal;\n  }\n\n  .tus-legal-note {\n    margin: 22px 0;\n    padding: 16px 18px;\n    border-left: 5px solid #9b2323;\n    background: #f8f8f8;\n    border-radius: 6px;\n  }\n\n  .tus-legal-warning {\n    margin: 22px 0;\n    padding: 16px 18px;\n    border-left: 5px solid #9b2323;\n    background: #f7eeee;\n    border-radius: 6px;\n  }\n\n  .tus-legal-form {\n    margin-top: 18px;\n    padding: 18px 20px;\n    border: 1px dashed #bbbbbb;\n    border-radius: 10px;\n    background: #fafafa;\n  }\n\n  .tus-legal-form p {\n    margin-bottom: 12px;\n  }\n\n  .tus-legal-line {\n    display: block;\n    margin: 14px 0;\n    padding-bottom: 6px;\n    border-bottom: 1px solid #cfcfcf;\n  }\n\n  .tus-legal-accordion {\n    margin: 24px 0 0 0;\n  }\n\n  .tus-legal-accordion summary {\n    cursor: pointer;\n    list-style: none;\n    font-weight: 700;\n    color: #9b2323;\n    padding: 16px 18px;\n    padding-right: 34px;\n    border: 1px solid #e4e4e4;\n    border-left: 5px solid #9b2323;\n    border-radius: 8px;\n    background: #f8f8f8;\n    position: relative;\n  }\n\n  .tus-legal-accordion summary::-webkit-details-marker {\n    display: none;\n  }\n\n  .tus-legal-accordion summary::after {\n    content: \"+\";\n    position: absolute;\n    right: 16px;\n    top: 50%;\n    transform: translateY(-50%);\n    font-size: 24px;\n    line-height: 1;\n    color: #9b2323;\n  }\n\n  .tus-legal-accordion[open] summary::after {\n    content: \"\u2013\";\n  }\n\n  .tus-legal-accordion-content {\n    padding: 18px 0 4px 0;\n  }\n\n  .tus-legal-links {\n    margin-top: 28px;\n    padding: 16px 18px;\n    border-left: 5px solid #9b2323;\n    background: #f8f8f8;\n    border-radius: 6px;\n  }\n\n  .tus-legal-links strong {\n    color: #9b2323;\n  }\n\n  @media (max-width: 900px) {\n    .tus-legal-wrapper {\n      padding: 22px 0;\n    }\n\n    .tus-legal-intro,\n    .tus-legal-box {\n      padding: 20px 18px;\n    }\n\n    .tus-legal-intro h2,\n    .tus-legal-box h2 {\n      font-size: 22px;\n    }\n  }\n<\/style><div class=\"tus-legal-wrapper\"><section class=\"tus-legal-intro\"><h2>Right of Withdrawal<\/h2><p>You have the right to withdraw from this contract within fourteen days without giving any\n      reason. The withdrawal period is fourteen days from the day on which you or a third party\n      named by you, who is not the carrier, has taken possession of the goods.\n    <\/p><p>To exercise your right of withdrawal, you must inform us by means of a clear statement.\n    <\/p><address class=\"tus-legal-address\"><strong>TuchundStoff<\/strong><br\/>Lucia Hohl<br\/>Am Hegbach 22<br\/>64546 M\u00f6rfelden-Walldorf<br\/>Phone: +49 (0) 6236 4657999<br\/>E-mail: <a href=\"mailto:kurier@tuchundstoff.de\">kurier@tuchundstoff.de<\/a><\/address><\/section><section class=\"tus-legal-box\"><h2>Exercising the Right of Withdrawal<\/h2><p>To exercise your right of withdrawal, you must inform us of your decision to withdraw\n      from this contract by means of a clear statement, for example by a letter sent by post\n      or by e-mail.\n    <\/p><p>You may use the attached model withdrawal form for this purpose, but this is not mandatory.\n    <\/p><p>To meet the withdrawal deadline, it is sufficient for you to send your notification of\n      exercising the right of withdrawal before the withdrawal period has expired.\n    <\/p><\/section><section class=\"tus-legal-box\"><h2>Consequences of Withdrawal<\/h2><p>If you withdraw from this contract, we shall reimburse all payments we have received from\n      you, including delivery costs, except for any additional costs resulting from your choice\n      of a type of delivery other than the least expensive standard delivery offered by us,\n      without undue delay and no later than fourteen days from the day on which we receive\n      notification of your withdrawal from this contract.\n    <\/p><p>For this reimbursement, we will use the same means of payment that you used for the original\n      transaction, unless expressly agreed otherwise with you; under no circumstances will you\n      be charged any fees for this reimbursement.\n    <\/p><p>We may refuse reimbursement until we have received the goods back or until you have provided\n      proof that you have returned the goods, whichever is the earlier.\n    <\/p><p>You must return or hand over the goods to us without undue delay and in any event no later\n      than fourteen days from the day on which you inform us of your withdrawal from this contract.\n      The deadline is met if you send the goods before the period of fourteen days has expired.\n    <\/p><p>You bear the direct costs of returning the goods. You only have to pay for any loss in value\n      of the goods if this loss in value is due to handling of the goods that is not necessary\n      for checking their condition, properties and functioning.\n    <\/p><\/section><section class=\"tus-legal-box\"><h2>Exclusions or Reasons for Expiry<\/h2><div class=\"tus-legal-warning\">The right of withdrawal does not apply to contracts for the delivery of goods that are not\n      prefabricated and for whose production an individual selection or decision by the consumer\n      is decisive, or which are clearly tailored to the consumer\u2019s personal needs, for example\n      fabrics sold by the metre or custom-cut fabrics.\n    <\/div><\/section><section class=\"tus-legal-box\"><h2>Model Withdrawal Form<\/h2><p>If you wish to withdraw from the contract, please complete this form and send it to us:\n    <\/p><details class=\"tus-legal-accordion\"><summary>Show model withdrawal form<\/summary><div class=\"tus-legal-accordion-content\"><div class=\"tus-legal-form\"><p>To:<br\/><strong>TuchundStoff<\/strong><br\/>Lucia Hohl<br\/>Am Hegbach 22<br\/>64546 M\u00f6rfelden-Walldorf<br\/>E-mail: <a href=\"mailto:kurier@tuchundstoff.de\">kurier@tuchundstoff.de<\/a><\/p><p>I\/We (*) hereby withdraw from the contract concluded by me\/us (*) for the purchase of\n            the following goods (*) \/ the provision of the following service (*):\n          <\/p><span class=\"tus-legal-line\"> <\/span><span class=\"tus-legal-line\"> <\/span><p>Ordered on (*) \/ received on (*):<\/p><span class=\"tus-legal-line\"> <\/span><p>Name of the consumer(s):<\/p><span class=\"tus-legal-line\"> <\/span><p>Address of the consumer(s):<\/p><span class=\"tus-legal-line\"> <\/span><span class=\"tus-legal-line\"> <\/span><p>Signature of the consumer(s), only if submitted on paper:<\/p><span class=\"tus-legal-line\"> <\/span><p>Date:<\/p><span class=\"tus-legal-line\"> <\/span><p class=\"tus-legal-note\">(*) Delete as appropriate.\n          <\/p><\/div><\/div><\/details><\/section><div class=\"tus-legal-links\"><strong>Further legal information:<\/strong><br\/><a href=\"https:\/\/tuchundstoff.shop\/agb\/\">Terms and Conditions<\/a> \u00b7\n    <a href=\"https:\/\/tuchundstoff.shop\/versandkosten\/\">Shipping costs<\/a> \u00b7\n    <a href=\"https:\/\/tuchundstoff.shop\/datenschutz\/\">Privacy Policy<\/a> \u00b7\n    <a href=\"https:\/\/tuchundstoff.shop\/en\/imprint\/\">Legal Notice<\/a> \u00b7\n    <a href=\"https:\/\/tuchundstoff.shop\/en\/contact\/\">Contact<\/a><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Right of Withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us by means of a clear statement. TuchundStoffLucia HohlAm Hegbach 2264546 M\u00f6rfelden-WalldorfPhone: &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Cancellation policy\" class=\"read-more button\" href=\"https:\/\/tuchundstoff.shop\/en\/cancellation-policy\/#more-8276\" aria-label=\"Read more about Cancellation policy\">Weiterlesen<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"0","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-8276","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/pages\/8276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/comments?post=8276"}],"version-history":[{"count":4,"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/pages\/8276\/revisions"}],"predecessor-version":[{"id":20667,"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/pages\/8276\/revisions\/20667"}],"wp:attachment":[{"href":"https:\/\/tuchundstoff.shop\/en\/wp-json\/wp\/v2\/media?parent=8276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}